For inquiries about orders for brands or products handled by THIRD SHIP,please contact the store where you made the purchase or our online store.

EGOZARU
EGOZARU's official online store - inquiries

Marmot
Marmot's official online store - inquiries

Official Retailers of Brands Operated by THIRDSHIP CO., LTD.

【EGOZARU】
Official Online Store: egozaru.jp
Click here for the list of official retailers

【Marmot】
Official Online Store: marmot.jp
Click here for the list of official retailers

We have confirmed the existence of scam websites that unlawfully use our brand names and product images of “EGOZARU” and “Marmot”, misleading customers into believing they are purchasing genuine products while actually offering inferior goods at significantly discounted prices.

Please note that any stores or e-commerce sites other than the official retailers listed above have no affiliation with our company. We strongly advise customers to exercise caution when making purchases.

If you have unfortunately placed an order through a scam site or purchased counterfeit products, please contact your credit card company, the Consumer Affairs Agency, or the police.

※ Please note that our company cannot assume any responsibility for any trouble arising from transactions with scam sites or the purchase of counterfeit products.

If “Descente Ltd.” is written on/in the product's tag or quality description, please use the below contact information.

Example of a product's quality description

Inquiries to Descente's service center

Toll-free
0120-46-0310

For information on recruitment, please read the below webpage.
THIRD SHIP - Recruitment information
*This will take you to a different website.